Responsible Gaming
at ace657

One of the most effective ways to stay in control of your gambling spend is to set a deposit limit before you start playing. ace657 allows you to define the maximum amount you are willing to deposit into your account over a chosen time period. Deposit limits work independently of your payment method — they apply whether you fund your account via bKash, Nagad, Rocket, Upay, or a bank transfer from Dutch-Bangla Bank, City Bank, BRAC Bank, or any other supported institution.

Available deposit limit types:

• Daily Deposit Limit: The maximum total amount you can deposit within a single calendar day (Bangladesh Standard Time, UTC+6).
• Weekly Deposit Limit: The maximum total amount you can deposit within a rolling 7-day period.
• Monthly Deposit Limit: The maximum total amount you can deposit within a rolling 30-day period.

Limits can be set in Bangladeshi Taka (৳) and may be as low as ৳500 per day or as high as you choose up to the platform's standard maximum thresholds. You can set multiple limit types simultaneously — for example, a ৳2,000 daily limit and a ৳10,000 monthly limit — and the more restrictive limit will always take precedence.

To set or adjust your deposit limits, navigate to the responsible gaming section within your ace657 account settings panel after logging in. If you encounter any difficulty, contact our 24/7 live support team directly for immediate assistance.

Self-exclusion is a formal commitment to stop gambling on ace657 for an extended period. It is intended for players who believe their gambling has become problematic and who want a firm, enforceable barrier between themselves and the platform. ace657 takes self-exclusion requests seriously and processes them with the highest priority — typically within a matter of minutes of the request being received.

How to request self-exclusion on ace657:

ace657 uses reasonable technical measures to prevent self-excluded players from creating new accounts using the same identity documents or payment methods. If you are aware that you have previously self-excluded and you attempt to open a new account, please be aware that this is a violation of our Terms & Conditions and any such account may be closed without notice.

ace657 is deeply committed to ensuring that children and young people under the age of 18 are never exposed to real-money gambling. Beyond our KYC verification process, we rely on adult account holders to take responsibility for securing their accounts and devices against access by minors.

Steps every ace657 player should take to protect minors:

• Use a Strong, Unique Password: Your ace657 password should not be shared with or accessible to children or other household members. Avoid using easily guessed passwords such as birthdays or names.
• Enable Two-Factor Authentication (2FA): 2FA adds a second verification step to your login process, making it significantly harder for anyone else to access your account even if they know your password.
• Log Out After Each Session: Do not leave your ace657 account signed in on shared devices, family computers, or mobile phones that children may use.
• Use Device Parental Controls: Android and iOS devices both offer built-in parental control and screen time features. Activating these on devices used by children provides a robust technical barrier against accessing gambling sites.
• Supervise Young People's Internet Use: Open conversations with children and teenagers about the risks of gambling are important. Explain that gambling sites are for adults only and that gambling outcomes are random and not a reliable source of income.

If you suspect that a minor has accessed your ace657 account, contact our support team immediately at [email protected] (plain text — not a clickable link). We will investigate the activity on the account and take appropriate action, which may include temporarily suspending the account pending a review.